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What are the payment methods available? |
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Flyinginlove.com has integrated India's No. 1 and secure CC Avenue Payment Gateway. You can pay through any of the leading credit cards i.e. Visa, Master Card, Diners Club Card,
JCB. You can Also pay through Online bank transfer if you have online banking facility in any of the leading banks of India i.e. HDFC Bank, ICICI Bank, Bank Of Punjab Ltd., IDBI Bank, Federal Bank, Global Trust Bank, UTI Bank, Centurion Bank and Citibank. Besides it ,you cans send us an offline payment also .We are in the process to accept a cheque from your side even after the delivery of your order. after placing the order, we will call you on the number provided by you and take the details.you can also pay us in installments if you want. Beside it,you can directly deposited the cash in our concerned accounts.for more information,visit our OFFLINE PAYMENT page |
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| Q2. |
Is the Payment Made by me and my Credit Card Details Secure? |
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Yes, the payment gateway integrated is of CC Avenue, which is a secure gateway verified by Verisign. |
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| Q3. |
When is my card charged? |
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Your card is charged after the order is shipped. |
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| Q4. |
Is my personal details secure? |
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We have a well constituted and strict privacy policy which can be read by clicking here. In brief the policy states that: We don't share our customer data with anybody. We don't have any such so called partner sites with whom we share data. No unsolicited emails are sent from us. We send occasional emails to you to keep you informed about our services but only to those customers who have instructed us to do so. The instructions can be modified by logging into the customer section. |
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| Q5. |
Is there any hidden charges or any shipping cost involved? |
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No There is no charge except that's mentioned alonwith the item,. This is what you pay. |
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| Q6. |
What are delivery charges on flyinginlove.com? |
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Delivery all over India is free, i.e. there are no delivery or any other charges. Delivery Information. |
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| Q7. |
Can I order the flowers to be delivered the same day? |
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Yes, same day delivery is possible all over India if the order is placed till 1400 Hrs Indian Standard Time (+0530 GMT) as shown on the top right of this page. |
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| Q8. |
What if I need to get the delivery made on the same day but its past 1400 Hrs IST, or What is Express Delivery? |
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For delivery in Delhi(and NCR), Mumbai, Hyderabad, Bangalore and Chennai we have express delivery service. For which orders are taken till 1600 Hrs. IST (+0530 GMT). We give no guarantee for the delivery in the same day for Express Delivery. You are charged only if we deliver the flowers. You order for the next day and send an email to us quoting the order number, we will make our utmost efforts to make the delivery and intimate you for the same. There are no extra charges for Express Delivery. |
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| Q9. |
Can I send some message along with the Flowers? |
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Yes, you can send your personal message along with flowers by typing it in the Message box in the checkout form. |
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| Q10. |
How are the flowers delivered? |
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All the Fresh flowers are hand delivered by the local florist in the respective cities and a strict guidelines and standard are maintained to ensure that the flowers are fresh and are up to the standard laid by the industry. |
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| Q11. |
Where all can the delivery be made? |
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The delivery is possible in all major towns and cities of India, for a detailed list click here. |
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| Q12. |
Is the Payment Made by me and my Credit Card Details Secure? |
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Yes, the payment gateway integrated is of CC Avenue, which is a secure gateway verified by
Verisign. |
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| Q13. |
Is the delivery possible on holidays? |
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Yes, in most of the cities and towns the delivery is possible on holidays but there may be some exceptions. |
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| Q14. |
What if my order is not delivered on the desired day? |
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In rare cases like these, full amount will be refunded. Read our Terms and Conditions for more information. |
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| Q15. |
When will the order be delivered, what time? |
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We can not guarantee the time of delivery, but the flowers will be delivered on the delivery date specified by you. If your flowers need to reach the recipient at a specific time please mention it in the additional information box in checkout form or send us an email to Our delivery staff will do their utmost to meet your delivery time request, but we reiterate that we cannot guarantee the time of delivery. |
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| Q16. |
What all can be sent along with the flowers? |
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All the items mentioned on the site can be sent along with the flowers but if you have anything that is not available on our site, you can always ask for the same through our Custom Orders Section and you will be given the Quote. But No Alcoholic Beverages or items not allowed to be sold online in India. |
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| Q17. |
How can I get personal assistance? |
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You can contact us on any time, or through the Custom Order section and Ask Florist section if you require any personal assistance from us. |
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| Q18. |
Where can I enter special instructions? |
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If you have additional delivery information such as additional phone number or address, kindly write in the additional information box provided in the checkout form. If you have already placed the order then you can write the information in an email to us with the order number. |
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| Q19. |
What if I have a specific requirement or if I want some custom arrangement made or if I have a special request? |
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We will be honored to oblige you for your special request or custom order. Just go to custom order and send us your request we will get back to you immediately. |
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| Q20. |
How can I cancel or reschedule an order? |
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If you need to cancel or reschedule your order due to unforeseen circumstances you can email at at least one day before the scheduled delivery date. |
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| Q21. |
How can I change an order? |
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If you need to change the delivery details kindly write us an email to us, at least one day before the scheduled delivery date. You can also get the items in the orders changed but due to legal constraints value of the order cannot be changed. For this order is to be cancelled and new order is to be placed. |
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| Q22. |
What if I am confused on what to send? |
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No problem, you can just let us know your budget for the flower arrangement you would like to send and our experienced and talented florists will create something suitable for you in your budget and get it delivered with your emotions. |
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| Q23. |
What do I do if I forgot my member password? |
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Click on login, and on the login screen click on the Forgot Password link. You will be prompted for your email id. Your login information will be sent on this email id. |
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| Q24. |
How long will the flowers last? |
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Different Flowers have different shelf life but again a lot depend on how care is taken of the flowers. Due to the perishable nature we can not give the Guarantee for life of the flowers. |
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| Q25. |
How can I best care for my flowers? |
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To keep your flowers fresh and long lasting, change or add water daily. If possible, re-cut the end of flower stems under water. You may also add a floral preservative to maximize the freshness and life of your flowers. Keep your flowers in comfortable room temperature and keep them out of direct sunlight. With this proper care your flowers are expected to last for approximately 5 days. |
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